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| Support Center |
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| Forgot my username or password? |
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Your default username is your first initial of your
first name + your entire last name. Example: John Smith,
username = JSmith
Your default password is your last 4 digits of your
Social Security Number. Example: 745-85-2586, password =
2586 |
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| If your email address is on-file with ClickSafety
you can request we email you your username and password
to you. |
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| Do I have to finish the course in one session? |
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| You don’t have to finish the course all at once. You
may quit partway through the course, our system will
bookmark where you left off. |
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| Can I train a group of employees using one login? |
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| No. Everyone has his or her own unique username and
password. Everyone taking the course online will need to
log in INDIVIDUALLY. The name on the printed certificate
will be the name of the person logged into ClickSafety. |
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| What are the minimum technical requirements for my computer? |
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- Processor: Pentium II based 166 MHz (or equivalent) minimum
- Operating System: All Windows Operating Systems
- Memory: 32 MB of RAM, 4 MB Video RAM
- Video Display: 640 x 480 Resolution, VGA 256 colors
- Hardware Accessories: Sound card and speakers/headphones (recommended)
- Internet Connection: 56 kbps per person, per computer (Recommended: DSL, Cable Modem, or T1)
- Internet Browser: Internet Explorer 5.0 or higher. Netscape Navigator 4.08 or higher
- Internet Browser Plug-in: Macromedia Flash 6.0 Player or better. Adobe Acrobat Reader (To view accompanying training materials)
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| When I try to log in I am getting a message that
says, “Session expired”. |
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| This problem is most likely due to your browser
settings not accepting cookies. Our site requires
cookies to keep track of your login information. It may
also be that your administrator has deleted you out of
the system. |
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